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13/Aug/2018
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According to a new report by Times Internet, content is now king in India as the marketing strategy surged in popularity last year and replaced social media as the most popular format.

The new study, titled The State of Indian Digital Marketing – a CMO Perspective 2017-18, takes a closer look at marketing investment trends and strategies in several sectors, including pharmaceuticals, automotive and real estate. The study authors polled 150 brand marketers working for companies in these sectors, and the results indicate that many have pivoted strongly towards content during the last 12 months.

Social media marketing was the most widely used strategy in the previous study, but it has seen a significant 30% decline year-over-year as marketers look elsewhere for better results and return on investment (ROI). Many appear to have found that content marketing provides both better results and ROI, as it became increasingly popular during that time.

Six out of ten respondents said content has now displaced social media as the industry’s top strategy. While high-quality articles and videos are helping brands drive engagement, marketers still face challenges on several fronts to get the most from their activities.

Securing a large enough budget to support creative and other digital marketing endeavours is the biggest problem right now, closely following by measuring ROI effectively. Overall, the report shows that marketing campaigns and strategies are maturing and that brands are doing better at serving up the content that consumers want to watch and read.

“As we move forward at full throttle toward a more digitally inclined audience, marketers need to have a keen ear to the ground, to identify the trends and evolved mediums that their customers prefer,” Times Internet Limited CEO, Gautam Sinha, said: “Our report goes on to capture the finer nuances that have been shaping how this environment is changing.”

DMAasia worked with Times Internet to conduct the second edition of the annual report, and its CEO, Vatsal Asher, said the rise of content marketing promises “exciting times ahead” for brands as they look to drive growth and revenue and “enhance” the customer experience.

A separate study by Kantar Media has found that advertisers are doing a better job of posting content that resonates with audiences. Almost two-thirds of Americans believe that advertisers have improved in this area recently, while a quarter are confident that advertising is now evolving and becoming better.

While ads are finally providing value for end users, 72% of consumers still say they see the same ads too frequently, and more than half view content for products and services that they have already purchased. An additional 63% want more control over the ads they see when visiting web pages and watching videos.

However, targeted content appears to be working, as 40% now say they are seeing more relevant ads. This finding will boost marketers, who are increasingly eager to personalise and tailor content for different audiences. Finally, younger people aged 18 to 34 find that ads are more than appealing than other age groups.


06/Aug/2018
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Content marketing will be a primary focus for brands during the next 12 months, as 60% expect to spend more on digital resources and ads during that time, according to a new report released by Dentsu Aegis Network.

Titled Brands Win in the Digital Economy: CMO Survey 2018, the report found that content marketing is now ubiquitous across the whole business spectrum but that larger organisations are really doubling down on these activities. Almost half said their budgets will increase by 5% or more, and only one in 20 said they envisage content spend falling during the next year.

Confidence is high among chief marketing officers (CMOs) in the financial, technology and automotive sectors, as all expect to drive great returns for marketing strategies. However, there remain a few key challenges as CMOs attempt to leverage new tech to identify opportunities and make sense of big data and the wider digital economy.

The main concern for CMOs is the lack of control they have over digital investments or new programs that their company is focusing on, as this can often make it more difficult to deliver successful marketing campaigns. Linking different channels and elements to aid the customer’s experience is another concern.

Data will be a prized asset for CMOs during the next two to three years, as 71% say it provides the biggest strategic opportunity, especially when attempting to reach and engage with real people. However, 68% claim extracting insights from growing data sets is harder.

“Content is king” is now a well-worn mantra, but it still rings true for marketers, as 72% of respondents said high-quality content will be a top priority during the next year.

A separate study by Havas has again highlighted the key role content plays in making a brand “meaningful” to consumers. The Meaningful Brands study found that 60% of the content that brands produce does not provide any added value to end users. Therefore, working with the right partner, such as an expert third-party agency, can make a difference to ROI and engagement.

Havas analytics officer Maria Garrido says brands that fail to step up and deliver the content consumers need risk disappearing entirely and claims that the number of brands that will do so will “be worse” year-on-year as customer expectations increase.

Therefore, brands must think about their dispensability and consider how to reboot content to create meaningful and lasting bonds with audiences. Garrido believes content needs varying by brand, category and consumer and that marketers must know how to serve up articles, blogs, videos and infographics that end users really want to engage with.

She adds: “If you take the healthcare sector, consumers have an expectation that first and foremost, the content should be about helping them. And the second thing is it should be about informing them.” Garrido concludes that content must reinforce and fulfil consumer expectations but urged brands to use a mix of entertaining, informative and educational resources to get the job done.”


23/Jul/2018
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Four out of five brands are now confident that their digital marketing efforts are working, according to a new survey from B2B research enterprise Clutch. The belief is driven, in part, by the growing desire among consumers to read, watch and view content on their smartphones.

83% of businesses say they are effectively achieving their goals through digital marketing. The connected device revolution has been crucial in this growing confidence, as brands say it has given them more of a direct line of communication, making it easier to engage with audiences regularly compared to traditional marketing and ads.

“That number is high because digital marketing is where customers are,” said Flynn Zaiger, CEO of digital marketing agency Online Optimism. “Walking down the street, people aren’t looking at billboards or checking newspapers – they’re staring at their phones.”

It is no surprise that social media is the most popular form of digital marketing, as this allows brands to get in touch with millions of people across various platforms every day. Websites are the second most popular, ahead of email, which still takes a prominent role in the marketing mix.

More than half say content marketing will be a top channel in 2018, and a similar number said the same for mobile apps and display and banner ads. Respondents believe content and other digital channels are an excellent outlet for pushing evolving brand stories and messages, something other mediums struggle to support.

“People are responsive when you have the ability to tell your brand story, whether it’s on social media, your website, or email,” Jeremy Greenberg, founder of web design agency 97 Switch, said. “With other mediums, there’s not as much ability to tell your story.”

While content and social media reign supreme, SEO is falling out of favour among brands, as they believe it requires too much effort to get right. This appears to be a major blind spot for marketers, as a failure to invest in SEO can make it more difficult to drive maximum ROI from digital channels and corporate websites.

“Businesses have a harder time with SEO,” Jon Borg Breen, co-founder of B2B agency Symbiont Group said. “It’s not as immediately impactful as having a brand-new design on your website that people can say, ‘Wow, that looks cool.'” Experts still state that SEO is an essential component in the marketing mix and that while it may not deliver immediate returns, it will elevate channels in the long term.

Finally, when asked why they continue to invest in digital marketing, almost a third said it was primarily used to drive profits. Many brands still use digital content to push consumers along the sales cycle more effectively. However, the survey also found that small to medium-sized enterprises are leveraging digital marketing to improve brand awareness, while large organisations use it to stand out from competitors.

Online Optimism CEO Flynn Zaiger added: “Using your digital marketing to help differentiate yourself will get you more leads and increase your close rate, an essential growth strategy for larger companies.”


16/Jul/2018
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A new study by Walker Sands Communications has found that marketers are struggling to keep pace with ongoing advances in technology, as just 28% believe they can leverage its full potential in strategies and content campaigns.

The study, titled Maximizing the Value of Martech Innovations, takes an in-depth look at the role of tech in marketing and attempts to determine whether brands are keeping pace with the ever-quickening march of new innovations and changes. The major takeaway is that it continues to be a major challenge.

While tech is a source of frustration, marketers are not shying away from investment, as 65% said they will spend more on martech during the next 12 months, while only 5% expected their budgets in this area to contract during that time. Three in ten say their budgets will remain steady.

Content marketing continues to be one of the most popular tech outlets for brands as 48% said news, blogs, videos and other creative resources were at the core of their martech solutions. Email marketing was also popular, while CRM and analytics are quickly gaining ground.

Making better use of data to inform content decisions has been a key trend this year, so it is no surprise that marketers are turning to AI, automation and machine learning to improve strategies. There is less experimentation in email marketing, where best-of-breed solutions appear to be slightly less important.

The move to AI implementation has started, but it is not widespread just yet. Just 11% believe they are fully capable of leveraging AI and machine learning, but a similar number are part of the way there, with an additional 17% only just getting these digital-focused initiatives off the ground.

The Internet of Things (IoT) and the growing variety of connected devices have been more of a focus for marketers with 26% revealing they have implemented IoT effectively. All the tech links in some way to data, and this will continue to be an important area for brands moving forward.

Top marketers from a selection of the world’s biggest brands, including Coca-Cola and Lazada, recently met up to discuss the critical role that data is now playing in making smart decisions and the need to track and analyse metrics to support brand safety and a wider transparent media landscape.

Digital-savvy marketers are better placed to make use of data to power decisions, but many of those present admitted that there are additional hurdles that are preventing brands from maximising their return on investment. Relevant topics, such as ad fraud and viewability errors, were discussed.

Meanwhile, Fonterra’s director of creative and media, Graham Woodall, said brands that have yet to truly embrace digital transformation schemes may be able to use this hesitancy to their advantage, as they will be able to approach new tech in a better way.

He said: “We’re at quite an early stage when it comes to doing anything interesting with digital. I look at that as a real positive in a funny way. Yes, it is sad that we are years behind a lot of the other contemporary brands, but the good news is that you can actually look at what’s out there and decide what you want to be. I think that’s a real advantage.”


09/Jul/2018
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Cutting-edge tech will underpin digital marketing strategies at large retailers during the next 12 months. According to the latest CMO Performance Report published by QueryClick, two-thirds are planning to invest in artificial intelligence and machine learning.

The content marketing landscape is becoming increasingly saturated, and brands believe they need to find new ways to cut through the noise. Making better use of data is seen as essential for gaining a competitive edge. This approach will enable brands to understand how customers are using different channels and platforms, so they can serve up relevant messages at the right time.

150 chief marketing officers at enterprises that have an e-commerce site, and revenues exceeding £150m, were surveyed for the 2018 report. 66% said machine learning and the use of software applications and algorithms to learn and predict outcomes would dominate their spend in 2018 and early 2019.

Voice-powered search has not truly taken off yet despite the popularity of personal assistants, such as Alexa, but three-quarters of CMOs said they will overhaul their SEO strategies soon to have a better chance of ranking on the first page of voice search rankings. About 43% said this will happen during the next 12 months, while 32% expect to wait a little longer before doing so.

Just 3% of the brands surveyed said they had already optimised SEO for voice search queries. This area is of growing importance, as consumers are now making 50 billion searches by voice every month. Those that trailblaze could reap huge benefits in terms of driving traffic.

Influencer marketing is now maturing after bursting onto the digital scene several years ago, and 63% of CMOs said they would continue to invest in high-profile individuals, celebrities and other people to promote services and products. A recent report found influencer marketing soared by 198% last year.

“Consumer attention is under an unprecedented assault from brand messaging and content across more channels than ever before, and retailers are fiercely competing for their share,” QueryClick founder and CEO, Chris Liversidge, said. “Amidst the challenges, however, lie opportunities for retailers able to rebuild their strategies using data science to truly understand what consumers want, and consistently engage with them.”

Content marketing trends in 2018 have been dominated by personalisation and engaging with consumers across a growing number of digital touchpoints, so it is no surprise that brands are looking to new technology to improve how they approach this more complex undertaking and better drive their return on investment from general digital endeavours.

Liversidge added: “An investment in digital, including machine learning technology, that allows retailers to track and unify the customer journey across all channels, and allows them to deliver timely, targeted messages to capture demand, is fundamental to their success.”

A separate report published by Qualtrics last week found a quarter of marketers still rely on “gut instincts” rather than data analytics to inform decision making and campaign strategies. Two-thirds said they don’t have the time perform “complex analysis”.

 


14/May/2018
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According to a new study of the industry released by the news site TheManifest.com, most large brands are now publishing at least one piece of content marketing material every day and are investing a significant amount of resources and time to drive a better return on investment.

Content marketing has been a focal point for some brands for more than a decade, but the study suggests there has been a laser focus on the practice during the last two years. In 2016, just over one-third of digital marketers said it was important to allocate resources to the strategy, but this number has since soared to 53%. When next year rolls around, the figure is likely to be even higher.

Brands are now recognising how the right content marketing formats can make a difference to engagement levels. Therefore, marketers are increasing their publication rates significantly, with 51% saying they now push out videos, blogs, editorial articles, infographics and other resources every day. It appears that it is no longer an either-or situation for brands in terms of quantity and quality.

“Even ten years ago, content marketing was seen as a new buzzword,” said Lauren Fairbanks, CEO of S&G Content Marketing. “But over the last few years, it’s really moved into the marketing mainstream. Marketers know that content marketing is essential in reaching consumers in a very organic way.”

Thus, content is king, and more brand managers are eager to ascend the throne with targeted and relevant pieces that can strongly drive positive actions. The desire to think big is more evident at larger organisations, as 62% of enterprises with more than 5,000 employees said a new form of content is published every 24 hours.

The report said that this frequent schedule is now considered as the “gold standard” in the industry but admitted that keeping up with the pace may be challenging for an SME. A marketing agency is an excellent resource for anyone struggling, as the knowledge, expertise and general infrastructure offered by a third party can support higher quality creativity and busy schedules.

Video has emerged as the de facto content option for many during the last two years due to the rise of social media, but the written word shows no signs of losing out in relevance. A sizeable 69% of organisations said blog posts were their most popular content type, which suggests these are still desirable outlets for thought-leadership pieces and high-quality editorial content, while 72% said they prefer to use video.

As always, a unique mix of content formats is usually the best option, as brands need to target different subsets of consumers across a wide variety of different channels. Moving forward, marketers revealed that they are aiming to improve how their content ranks in search engines and their ability to optimise content for a range of connected devices. About 10% of marketers also want to create more actionable content to boost their engagement levels.


04/May/2018
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Data and analytics have often been cited as a key factor in delivering more relevant content to audiences, but that may not be the case on YouTube, where a new study by Zefr has found that more basic content targeting methods are actually better at driving engagement and favourability with viewers.

Zefr worked with Magna and IPG Media Lab for the study, which took in the responses of over 3,000 people who consume ads on Youtube through three primary methods of targeting: content, demo and channel. The results are somewhat surprising as the power of content targeting may have previously been underplayed.

Content targeting is defined as a method for placing ads alongside content at video level, which means that ads served up are generally more relevant to the content that is being viewed. In contrast, demo targeting leverages demographic signals such as age and gender to determine reach, while channel targeting merely focuses on channels that are the most popular on YouTube.

Content targeting was found to be the most effective overall as it did a better job of capturing the interest of end users. The study noted that the method was particularly good at keeping users engaged for the entire run time and cutting down on the number that skip or click away elsewhere after a few seconds. This is because the ads were more relevant.

In terms of raw statistics, content targeting for ads resulted in a 34% higher completion rate for viewers on smartphones when compared to demo targeting. It also provided much better user experiences as content targeting was also deemed to be 33% less intrusive than the other methods studied.

“Because YouTube is an intent-based platform, aligning video ads with relevant content is a key for consumer experience, without the broad strokes targeting of channels and demographics,” a Zefr representative said. A failure to align content correctly can also annoy audiences, which can have a detrimental impact on engagement and brand reputations.

“The way advertisers operate on platforms like Facebook and YouTube is under more scrutiny than ever before,” Zefr Co-Chief Executive Rich Raddon said in a statement. “We’ve long been big believers in the power of content targeting at the video level and how it can help brands effectively reach consumers without relying on audience data or violating their privacy, but this study takes our information to a whole new level.”

While analytics may not need to be the foundation for successful campaigns on YouTube, the 2018 CMO Pulse Study has found that data is crucial for connecting the success of content efforts to the wider business. More than a third said that data and analytics need to be improved to empower CMOs to deliver better return on investment.

“Today’s marketers have more data and analytics than ever before, so it would seem they should be able to tie their efforts directly to the success of the company,” Korn Ferry Global Marketing Officers Practice Managing Director Caren Fleit said. “Unfortunately, many measure the effectiveness of initiatives only in terms of marketing metrics and miss the opportunity to connect it to overall business performance as measured in terms of sales and profit, among other factors.”


05/Feb/2018
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The approach to content marketing continues to mature in India after a new report published by social media giant LinkedIn found the clear majority will be using tech including, machine learning, data analytics and programmatic ad buying, to support creative strategies and thought leadership content during 2018.

The growing appetite for all things content in India is highlighted by the fact that a sizeable 74% are planning to spend more on marketing mediums and platforms during the next 12 months, which is considerably more than those in other countries, including Hong Kong (33%) and Singapore (25%).

LinkedIn surveyed marketing professionals in those three countries and Australia during September and October last year and has now published the Marketing Team of Tomorrow report with the main findings. In content marketing terms, a diverse approach is preferable, and many are eager to integrate the latest trends.

Therefore, it is no surprise that web content, personalised infographics, videos, and articles are the main focus for APAC marketers as a whole, and India in particular. The move to tailored content is now seen as a crucial part of the marketing mix, as brands attempt to serve up added value resources to educate and inform customers while pushing them along the sales cycle.

Content marketing is in the top three marketing trends for Indian marketers overall, and technology will be central to attaining the best return on investment from these endeavours in 2018. Data analytics leads the way, with 94% of respondents saying it will underpin content activities in the coming months, but both machine learning and programmatic ad buying are not far behind.

These results suggest there is a growing maturity and sophistication among Indian marketers in the approach to content marketing, which is a trend reflected in the West as more brands become well-versed in the strategies that can give them a competitive edge across social media and the wider web.

More than a third are also outsourcing content generation to a third party, such as a digital agency. Again, this a trend that has been seen in various other reports during the last six months and suggests brands are now bringing the creative process into sharp focus. The fact that India is also doubling down on creating storytelling to engage and interact with customers supports this trend.

Virginia Sharma, LinkedIn India Director for Marketing Solutions, said: “We’ve stepped out of a year where content marketing took centre stage, and Indian marketers got a flavour of what new-age marketing looks like, powered by data and presented in video. As we enter 2018, technology will underpin all marketing activities, and teams will focus on outsourcing technical expertise while retaining an in-house focus on improving customer experience.”

She added: “This year, Indian marketers will do away with ‘one size fits all’ and will deploy high-quality ‘branded content’ and thought leadership content to gain customer trust and loyalty.”

Other key trends for India this year noted in the report include an expected rise in video content and marketing automation investment.


27/Nov/2017
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Today’s competitive business landscape has driven more digital enterprises toward utilising content marketing to build audiences and develop long-term relationships with consumers, rather than merely focusing on short-term benefits such as generating leads, clicks and impressions.

The latest Content Marketing in Australia: Benchmarks, Budgets and Trends report, published by Content Marketing Institute (CMI) and ADMA, found that 85% of organisations Down Under are leveraging creative articles, videos, news and other resources to build audiences, with an additional aim of creating several subscriber bases across various channels and platforms.

Brand building exercises have long been a major marketing objective, but the study suggests it is now in sharper focus for CMOs due to the value involved in capturing and retaining the interest of consumers in challenging digital environments. This suggestion is supported by the fact that only 69% said building audiences was a central objective in 2016, so there has been a notable shift during the last 12 months.

Content marketing is quickly becoming one of the most valued brand activities, as the clear majority now see the benefit of creating and sharing materials online to stimulate interest in services and products. Marketers are also more confident in their ability to manage campaigns, as a high percentage of respondents said their content efforts were successful — almost half said they had experienced more success since the 2016 report.

“It’s exciting to see Australian marketers, including those who are just starting out with content marketing, understand the importance of using content to build relationships,” ADMA CEO Jodie Sangster said. “There are no ‘quick fixes’ with content marketing. Marketers who commit to the approach, document their strategy, and create ongoing value for their audience will see long-term results.”

More marketers are also coming of age in terms of creative and strategy, as almost a third said they were in the “mature” phase, while 38% revealed they are in the “adolescent” phase — an uptick of 10% compared to a year ago. There are also fewer marketers in the “first steps” phase, which suggests brands will see more success as their outlook and campaigns develop in the coming months and years.

While content is certainly king for enterprises across the globe right now, a few pressing challenges remain. The top concern cited by respondents was a lack of resources and time, though this could be rectified by working with a digital agency. Just over half said upper management creates an environment where they can produce the content capable of delivering the results they need.

The sentiments about content being a primary tool for forging deeper, long-term connections with consumers was echoed at the 2017 talentQ Expo last week, where keynote speaker Tom Doctoroff claimed that listening more intently to audiences and “harnessing the voices of people” is now essential for continued engagement. He concluded: “Content has to compete with life. It can’t just be a matter of telling and selling. It needs to be a way of deepening a relationship over time.”


06/Nov/2017
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Snapchat’s rollout of a new Pixel tracking tool is indicative of a wider push by the industry’s major players to deliver more relevant metrics to marketers and make content campaigns more transparent and appropriate for both brands and end users.

A study published last month by social analytics enterprise Simply Measure found that measuring return on investment is the biggest challenge for social marketers. There is also growing pressure on social media platforms and tech giants such as Google, Facebook and others, to do more to provide meaningful metrics, cut down on fake news and improve brand safety.

Snapchat has not been a major force in the ad industry until now. Indeed, the social media platform only recently made the decision to monetise its content. However, it revealed earlier this week that its Pixel tool, which certain advertisers have recently trialled, is now set for a more comprehensive rollout to help brands improve their ad and content campaigns.

Snap Pixel works by creating code on websites that tracks the actions of a viewer or reader after they have consumed a piece of content online. This feature is hugely beneficial for brands, as it allows them to get a better perspective on how their creative is driving positive customer actions rather than having to rely on guesswork.

Facebook and Google offer similar features for advertisers, but Snapchat had previously appeared lukewarm on this sort of sophisticated targeting for ads, with CEO Evan Spiegel stating they were “creepy” because they allowed extensive tracking of consumer habits. However, the platform’s desire to match the heavyweights of digital advertising alongside the aspiration to flesh out its analytic and measurement capabilities means the feature is now going live to its users.

More specifically, Pixel will allow brands to access more in-depth stats and data about how content performs across various channels, as they will be able to link together insights for mobile apps and websites. The tool will be limited to measurement at launch, but Snapchat has said that retargeting options will follow before the end of the year. This practice will increase its usefulness further, as it will empower marketers to target audiences and consumers with whom they have already engaged more effectively.

“It lets marketers measure the revenue, performance, growth and acquisition driven by Snapchat — such as website visits, purchases, and sign-ups — across devices,” Snapchat said in a statement on Wednesday. “Over the coming months, we’ll release additional features beyond measurement — such as custom audience creation and real-time optimization — designed to help businesses drive the most meaningful user actions for them.”

TechStyle Fashion Group is among the brands that have already benefited from the new tool. Senior Vice President of Media Laura Joukovski said they expect to get more value from Pixel in the coming months. “It’s still pretty early days so there are some things that we’re testing and learning on, but we want to get as much data as we can. The pixel gives us a whole new and better way of seeing what’s going on and a new opportunity to harvest direct-response signals beyond the click.”